Responsible Gaming
Gaming Should Be Entertainment
At Rocket Casino, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling is never a way to earn money, pay bills, or solve financial problems. It's important to approach gaming with realistic expectations and to only spend what you can afford to lose.
We're committed to promoting responsible gaming practices and supporting our players in maintaining healthy gaming habits.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction to use Rocket Casino. In Australia, the legal age for online gambling is 18 years old.
We take age verification seriously and reserve the right to request identification documentation at any time. If you are under the legal age, please do not access our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Spending more time or money on gaming than intended
- Chasing losses by continuing to gamble to recover money lost
- Hiding or lying about your gaming activities
- Neglecting family, work, or personal responsibilities due to gaming
- Borrowing money to gamble or pay debts from gambling
- Feeling anxious or irritable when unable to gamble
- Using gaming to escape problems or negative emotions
- Friends or family expressing concern about your gaming habits
- Inability to cut back or stop despite wanting to
- Experiencing financial difficulties as a result of gaming
If you recognise any of these signs in yourself or someone you know, it's important to seek help immediately.
Self-Help Tools & Player Protection Features
Rocket Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Session Time Limits: Set maximum time limits for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and all gaming services
- Account Closure: Permanently close your account if you wish to stop gaming entirely
These tools are available to all players and can be managed through your account settings. We encourage you to use them proactively.
Support Organisations & Resources
If you're experiencing problem gambling, help is available. Please reach out to one of these trusted organisations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free and confidential counselling service for Australians affected by gambling
United Kingdom
- GamCare: www.gamcare.org.uk — Free support and treatment for problem gambling
- GamStop: www.gamstop.co.uk — National self-exclusion scheme for UK players
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Resources and support for problem gambling
United States
- National Council on Problem Gambling: www.ncpgambling.org — Information and referrals for problem gambling help
Germany
- Bundeszentrale für gesundheitliche Aufklärung: Resources and support for problem gambling
If you are in crisis: Please contact your local emergency services or mental health crisis line immediately.
Get Help Today
If you or someone you know is struggling with problem gambling, please seek help. There is no shame in reaching out—support services are confidential, non-judgmental, and available to help you.
Remember: Problem gambling is treatable, and recovery is possible. The first step is acknowledging the problem and asking for help.
If you need to use our self-exclusion tools or have questions about responsible gaming, please contact our support team at any time.